Your privacy is important to us.
This statement applies to the Tasmania Legal Aid website only and not to any linked websites. If you visit any other site, we recommend you read their privacy statement.
Anonymous access
You can access and use our website anonymously, without disclosing your personal information.
Collection and use of personal information
This website does not collect your personal information, other than information you choose to provide through online forms or email addresses. We may use this to respond to you and discuss your enquiry.
Disclosure
TLA will only use or disclose personal, sensitive and health information collected with your consent and in accordance with our legal privacy obligations. We only disclose personal information to the extent required to assist with a legal or non-legal matter or to investigate and resolve a complaint.
We may disclose personal information to external regulators and integrity bodies including but not limited to the Tasmanian Legal Profession Board, the Tasmanian Ombudsman, the Tasmanian Audit Office, and the Integrity Commission Tasmania when required to initiate or respond to complaints.
We also share information with external public sector organisations to assist us in improving service delivery, or for the purposes of research and evaluation. We only do this where the law allows us and wherever possible, we de-identify the information.
We may disclose personal information to our service providers who assist us in providing services to you, but this will be with your express consent, unless you or someone is in danger of being seriously hurt or injured or a serious crime is being committed.
If you are not sure ask us.
Privacy Policy
You can read our Privacy Policy
Personal, sensitive and health information handled by TLA is managed in accordance with the
Personal Information Protection Principles contained in the Personal Information Protection Act
2004 (Tas). Other requirements, like client confidentiality and legal privilege, are managed in
accordance with TLA’s legal professional obligations and the State Service Act 2000 (Tas).